Question 1

Which car brands do you service?

Accepted Answer

GTA specializes in German marques — Mercedes-Benz, Maybach, BMW, Audi, Volkswagen, MINI and Porsche — plus ultra-luxury brands including Rolls-Royce, Bentley, Maserati and Ferrari. Our Painting & Denting department also services European, Korean and Japanese vehicles.

Question 2

Do you use genuine or OEM-equivalent parts?

Accepted Answer

Yes. We fit genuine or OEM-equivalent parts as standard, and we'll always confirm part sourcing and pricing with you before any work begins.

Question 3

How long does a diagnostic scan take?

Accepted Answer

A standard diagnostic scan typically takes 30–60 minutes depending on the fault. Our advisors will give you a time estimate when you book.

Question 4

Is there a warranty on repairs?

Accepted Answer

All mechanical, electrical and bodywork repairs carried out at GTA are backed by a workmanship warranty. Terms vary by service — ask your advisor for specifics.

Question 5

Can I get a same-day appointment?

Accepted Answer

Same-day appointments are often available for diagnostics and minor services. Message us on WhatsApp or call the workshop directly for the fastest response.

Question 6

What are your working hours?

Accepted Answer

We're open Saturday to Wednesday from 8:00 AM to 12:00 PM and 2:00 PM to 6:00 PM, and Thursday from 8:00 AM to 1:30 PM. We're closed on Fridays.

Question 7

How do I get a price estimate before booking?

Accepted Answer

Send your vehicle model, year and the issue you're experiencing via WhatsApp or the contact form, and an advisor will follow up with an estimate.

Question 8

Where is GTA located?

Accepted Answer

We're on Prince Saud Al Faisal Road, South Khaldiya, Dammam. See the map on our Contact page for directions.

Frequently Asked Questions

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